As part of Oracle Finance GIU - Banking-Application Management Support team, SaaSOps will be taking the complete responsibility of supporting & maintaining the OCI cloud based applications, environment and database on the OCI (Oracle Cloud). New hire is expected to support 24 x 7 Production Operation to SaaS customers, associated banking cloud services and products.
Career Level - IC3
Candidate should have expertise in the below (at least 3-4 from below.)
- Kubernetes administration (Mandatory)
- Oracle Database administrator (Mandatory)
- OCI administration / or any other cloud administration (Mandatory)
- Linux (Mandatory)
- Excellent Communication Skills (Mandatory)
- 24*7 Production Operations (Mandatory)
- Expertise in Autonomous Database
- Automation experience
- CI/CD Pipelines
- Knowledge in GIT Repository
- Disaster Recovery (DR)
SaaSOps is expected to possess strong troubleshooting skills and will need to work on ticketing-based system to resolve issues, monitor various aspects of the cloud services as part of the day-to-day job. Also, he/she will work on the critical and non-critical issues from the queues, escalation channels and other modes of assignments. Candidate would be expected to update Service Requests with the technical and non-technical solutions, meet SLA requirements and interact with other functional teams, customers, customer management team, Product engineering team as and when required.